Privacy Policy

Forbid 18 years old below. This product is for India except(1.Telangana 2.Assam 3.0rissa 4.Gujarat 5.Maharashtra6.Delhi 7.Andhra Pradesh 8.Tami Nadu 9.Nagaland10.Sikkim) This Privacy Policy forms part of our App's Terms of Serviceand by accepting the Terms of Service and Privacy Policy onour app, you consent to share your sensitive personal data orpersonal information and are aware of the purpose of sharingsuch information. Please read this Privacy Policy carefullybefore using this App's services. Please do not register if youdo not wish to share with our game (hereinafter referred toas “this App”or“we” or“us” or “our”")the mandatory personalinformation requested at the time of registration. Registrationprocedure cannot be completed until information sought inthe non-optional fields is provided. Certain additionalpersonal information may be requested by this App forpermitting you access to any Cash Games hosted by this App

1. What is the objective of this Privacy Policy?This App respects your privacy and assures you that anyinformation provided by you to this App is protected and shallbe dealt with according to this Privacy Policy and theapplicable laws. To avail yourself of the services offered onour game (hereinafter referred to as the "App"), you mayhave to provide certain information to us. This Policydelineates the procedure followed by this App to gatheruse, store, disclose and manage users" personal data. thisApp collects personal data only for the purpose of verifyinguser accounts, maintaining the accounts of users, completingtransactions initiated by users and for analyzing userbehavior and requirements. Along with providing users withthe most enjoyable online rummy gaming experience, we alsobuild a relationship of trust with our users. Our commitment toprotecting user data is based on the principles oftransparency, fairness, accuracy, data minimization, integrityand confidentiality

2. What is included in personal data?Users' personal data includes the following types of personaldata or information:

1.Sensitive Personal Data, Account password ? Financialinformation such as Bank Account, Credit Card, Debit Cardor other payment instrument details
2. Other Personal Information , Name , Date of birthTelephone number ,Postal/Contact address ,PAN(as applicable), The lP address of your computer, browsertype and language. , The date and the time of your accessingthe site. , The address of the App that you may have used tolink to our App , Your photograph for the purpose oftestimonials and other promotions. ,Any other informationthat is defined as “sensitive personal data or information”inlaw.

3.Users' Consent

Consent to the use of Sensitive Personal Data and OtherPersonal Information
All users of this App consent to the use of their SensitivePersonal Data and Other Personal Information by this App forthe purposes stated in this policy. We restrict access topersonal user information to our employees, contractors andagents and only allow access to those who need to knowsuch information in order to process it on our behalf.
Users are entitled to withdraw consent to the use of theirSensitive Personal Data or Other Personal Information byemailing a specific request to our game. Withdrawal ofconsent to use all or any part of Sensitive Personal Data andOther Personal Information may result in immediatewithdrawal of any right provided to the user to use theservices provided by this App. Withdrawal of consent byusers shall not restrict the right of this App to use OtherPersonal Information for the analysis of user data, subject tothe condition that the Other Personal Information used insuch analysis is not personally identifiable to any individualuser.
Users" providing photographs to this App for marketingpurposes gives this App irrevocable rights to use them and itis solely this App's discretion to delete or not use them anyfurther.
This App may also use software applications for App trafficanalysis and to gather statistics, used for advertising and fordetermining the efficacy and popularity of this App and othersuch purposes.

Consent to email communication
When you register your email address with this App, youagree to receive email communication from this App, entitiesspecifically authorized by this App, and other users. You alsoagree and acknowledge that when you use our referralprogram for referring someone, this App may send emails tothe person referred by you on your behalf and the emailheaders will carry your email address as the address fromwhich such emails are sent.
this App may also access and store such information relatingto your contacts to send invitations and other promotions tothem periodically.
Consent to telephonic communication
Any telephonic communication between you and ourCustomer Support staff may be recorded for the purposes ofemployee training and quality management, as well as thespeedy resolution of your queries.

4. Data Security

We take appropriate security measures to protect user datafrom unauthorized access and its unauthorized alteration,disclosure or destruction. These measures include internalreviews of our data collection, storage and processingpractices and security measures, including appropriateencryption and physical security measures to guard againstunauthorized access to systems where we store userspersonal data. this App has a comprehensive informationsecurity program and information security policies thatcontain managerial, technical, operational and physica!security control measures adopted by this App for theprotection of Sensitive Personal Data and Other PersonalInformation.
Information gathered by this App is stored securely usingseveral information security applications including firewallsHowever, security is always relative and this App cannotguarantee that its security measures are absolute and cannotbe breached. Data transmitted over the Internet is inherentlyexposed to security risks or threats. For instance, the securityof information transmitted via chat or email might becompromised and such information may be used by others.Therefore, this App cannot guarantee any security for suchinformation in the course of transmission through the internetinfrastructure or any unsolicited disclosures made by anyusers using the services of the App,
When you register with this App, your account is protected bymeans of login information, including a username and apassword, which is known only to you. Therefore, you shouldnot provide your personal information to anyone whosoever.breach hereof constitutes violation of this Policy and mayresult in closure of your account in certain cases. lf youbecome aware of or reasonably suspect any breach ofsecurity, including compromise of your login information,it is your responsibility to immediately notify this App
The App may contain links to other Apps. Such Apps aregoverned by their own privacy policies, and this App doesnot exercise any control over them. lt is your responsibility toread and understand the privacy policy of such Apps whenyou visit them following links provided on the App. You areadvised to exercise caution in sharing any personalinformation with any third party that advertises on the Appthis App shall not be responsible for the information providedby you on or to third party Apps.
this App has a policy of not sharing any personally identifiableinformation with anyone other than the entities specificallyauthorized by this App, which may include advertisers andsponsors of this App. However, this App may use informationlike your name, photo, login lD and the state from where youare participating when announcing the results of any contestshosted on the App. Such contests are further governed byterms and conditions, which shall be available on the App asand when such contests are hosted on the App. this Appconducts periodic analysis and survey of the traffic to oulgame for market research and advertising purposes. thisApp reserves the right to share your registration informationwith this App-appointed market research and advertisingcompanies or firms from time to time for the said purposes.this App may also use cumulative non-personal informationfor auditing and analysis purposes with the aim of improvingits services.

5. Privacy measures for minors

Our App and contests are meant only for persons aged 18 orabove. lf you are under 18 years of age, you are notpermitted to use our App. lf you are a parent and/or guardianand believe that we may have inadvertently collectedpersonal information from your child, you can notify usimmediately by sending an email to our custom services mailaddress.

6.Exclusionsthis App may share Sensitive Personal Data and OtherPersonal Information if sharing of such information isnecessary ?

to comply with legal processes or governmentalrequests; ? to enforce its Terms of Service and thisPrivacy Policy, ? for prevention of fraud; ? for issuesinvolving information security, or ? to protect:
1.your rights,
2.rights of this App, or
3.rights of the general public.

7. Limitation of Liability

This App confirms that this Privacy Policy is only adescription of its operation regarding user information. ThisPrivacy Policy is not intended to create, and does not createany legal rights in your favor or in favor of any other person,this App reserves the right to change this Privacy Policy atany time without giving you prior notice. The liability of thisApp shall be limited to the removal of Sensitive PersonalData from the system of the App and the removal ofpersonally identifiable elements of the Other PersonaInformation. Notwithstanding anything to the contrarycontained in this Policy and elsewhere, the aggregate liabilityof this App for all claims for damages pursuant to theprovisions of services on the App, including claims in respectto the violation of this Policy, shall be limited to the aggregatemaximum amount of liability as provided in the Terms ofService. Your continued use of the App constitutes youragreement to this Privacy Policy and any amendmentsthereof.

8. Area restrict

You are prohibited to play cash games on play-rummy.xyzif you are not legally competent to perform transactions inIndian rupees through banking channels in India and/or if youare accessing play-rummy.xyz from a jurisdiction whereplaying cash online rummy games is not legally permittedAny violation of this policy will be considered a breach of ourTerms, and as a result, your play-Rummy account shall belocked immediately and you shall not be entitled to receiveany prizes or refunds from any cash games in which youmight have participated on our Website/Mobile App. Youalso acknowledge that the state laws of Andhra PradeshAssam, Odisha, Sikkim, Nagaland and Telangana, also calledRestricted Territories, do not permit the residents of thesaid states to play cash rummy games. You undertake toabide by these states’ laws and you shall not useplay-rummy.xyz's Services to deposit cash, withdraw cash.or participate in cash games/tournaments on play-Rummywhile residing in these states.

9.REFUND POLICY

The conditions for refund
1. The payment is successful but not received by theplayer.
2. Due to app technology problems, it can not providegame services for players for a long time.3. Due to payment loopholes, players pay repeatedly.How to refund
1.Contact customer service via WhatsApp or email to
describe the problem.
2. The customer service staff will reply you as soon aspossible and actively assist in solving the problem.3. lf your problem is not properly resolved. We will initiatea refund for you.
4. Usually it will be returned to your fund account within 5working days.The following scenarios you can't refund
1. Recharge has arrived, and you have consumed part of it.
2. Payment time over 3 days.
3. There is clear evidence that you cheat in the game andcause harm to other players, so limit your trading